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Our team answers messages during delivery hours. For the fastest answer, include your order number.
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Delivery windows depend on demand and traffic. If your window has passed, reply to your order confirmation email or call us and we will check on your driver.
Before you contact us
- Check our FAQ for answers about ordering, ID checks and delivery areas.
- Track an existing order on the order tracking page.
- See the neighbourhoods we deliver to in Surrey, Langley, White Rock, Cloverdale, Delta, Richmond, Vancouver Airport (YVR), Burnaby, New Westminster, Coquitlam, Port Coquitlam and Pitt Meadows.